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Frequently Asked Questions
Click on the
question for the answer.
What should I wear for
physio treatment?
Can
I bring a support person?
How often will I need to come for treatment?
Where are you in
Hillcrest?
Is off-street parking
available?
What method of payment can I use?
What
should I wear for physio treatment?
It is easier for you and the therapist if you come
suitably dressed for treatment.
We can provide some alternative clothing in the form of
gowns and shorts to use
during treatment when necessary - ask your Physio.
For neck treatment
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Wear a shirt that is easily removed, or a low necked T shirt |
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Leave ear-rings and necklaces at home. |
For back and hip treatment
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Jeans and tight pants will need to be removed for
treatment. |
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Track pants are good as they are easily pulled up and
down. |
For knees and ankles
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Shorts or skirts, without stockings, are best. |
For arms and shoulders
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Wear a shirt that is easily removed. ( ladies may also wish to
wear a camisole for modesty) |
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Watches and bracelets should be removed. |
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questions
Can I bring a
support person?
It is your right to bring a support person with you to
your treatment if you wish.
Guidelines for this situation are shown below.
Your support person may:
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Help
you into the clinic. |
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Help
with filling in forms. |
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Help
with getting clothes off and on - provide moral support/company during
treatment. |
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Act
as interpreter. |
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Help
where there is difficulty understanding or remembering advice and
instructions. |
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Help
at home if you need physical assistance with any exercises or stretches. |
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The support person may sit beside you in the
treatment cubicle, or remain in
the waiting area, as you wish. |
Your support person may not:
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Touch
any physiotherapy equipment, including gym equipment. |
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Enter
another patient cubicle, or ask another patient what is wrong with them. |
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Eat,
drink, or smoke in the clinic. |
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Be
disrespectful of any clinic staff member. |
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Be
noisy or disruptive, or over-ride the instructions of the clinic staff. |
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Questions
How often will I need to
come in for treatment?
Each case is different, and
some need more treatments than others - ask your therapist for an
indication of how many treatments your condition is likely to require.
(The average number of treatments for all the patients at this clinic is
5-6 per injury).
Sometimes after a treatment you may feel some soreness or stiffness but it
should not be
excessive
or last more than the rest of that day. If you are
in pain or feeling uncertain or
unhappy about anything between treatments
please call us immediately - we're here to help.
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Our clinic address is 153 Cambridge Road Hamilton
(corner of Cambridge Road and Masters Avenue)
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Off Street Parking
Ample off street parking is available
The entrance to the main car park is off Masters
Avenue. This has 44 spaces including disabled parking.
The main entrance to the clinic is in
this car park.
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Payment
Payment can me
made by Cash, Cheque or EFTPOS (sorry we do not
accept credit cards)
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